V77's Privacy Policy — Your data, your rights

V77 (v77.fun) is a trusted online gaming platform committed to providing players in Bangladesh with a safe and enjoyable experience. This Privacy Policy explains how V77 handles your personal information.

We believe transparency is the foundation of trust. This Privacy Policy has nothing to hide — it states plainly and directly what V77 does and does not do with your data.

By creating an account or using the platform, you agree to this Privacy Policy. If you have any concerns, please reach out to our support team.

V77 only collects information that is genuinely needed to deliver the best service and keep the platform secure. Collecting excessive or unnecessary data is against our policy.

V77 collects information through three main methods. The purpose behind each method is clearly defined and strictly limited.

• Directly from you: Information you voluntarily provide when filling out the registration form, submitting KYC documents, contacting support, or updating your account settings.
• Automatically: Certain information is collected automatically while you use the platform, through cookies, log files, and tracking technologies.
• From third parties: Limited and specific information is received from payment gateways or identity verification providers.

V77 uses your information only for specific, legitimate purposes. Using data for vague or unrelated reasons is a direct violation of our policy.

• Account Management: For registration, login, password recovery, and profile updates.
• Financial Transactions: To process deposits and withdrawals quickly and accurately.
• Customer Support: To resolve your issues and answer your questions.
• Security: To prevent fraud, money laundering, and illegal activity.
• Responsible Gaming: To analyze your gaming behavior and identify problematic patterns.
• Promotions & Offers: To send you relevant bonuses and offers based on your preferences (only with your consent).
• Legal Obligations: To comply with regulatory requirements.

V77 does not share your personal information with third parties — except in the limited circumstances outlined below:

• Payment Processor: Only the minimum necessary information is shared with bKash, Nagad, or other approved payment gateways to process your transactions.
• Identity Verification Provider: As part of the KYC process, with approved third-party partners.
• When legally required: To comply with court orders or government directives.
• Corporate Changes: In the event of a business merger or acquisition, the new entity will be required to uphold the same Privacy Policy.

V77 uses industry-leading technology to protect your data. Security here is not just a written policy — active protection measures are in place at every level.

• 256-bit SSL/TLS encryption: All data transmitted between your browser and our servers is encrypted.
• Data encryption at rest: Sensitive data stored on our servers is kept in an encrypted state at all times.
• Two-factor authentication (2FA): An added layer of security for account logins and large withdrawals.
• Firewall & DDoS Protection: Active measures in place at the server level to prevent unauthorized access.
• Regular security audits: Our systems are regularly audited by independent third-party experts.
• Employee Training: Every V77 employee is trained in data protection and bound by strict confidentiality agreements.

V77 uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. They are completely harmless.

• Essential Cookies: To maintain your login session and ensure core functionality. Disabling these will prevent the platform from working properly.
• Functional Cookies: To remember your language preferences and account settings.
• Analytical Cookies: To understand usage patterns and improve V77's services.

You can manage or delete cookies at any time through your browser settings. Keep in mind that disabling certain cookies may limit some platform functionality.

As a V77 user, you have important rights over your personal information. V77 respects these rights and makes them easy to exercise.

V77 does not retain your data indefinitely. Each category of information has a defined retention period, determined by balancing legal requirements with business needs.

• Account Information: For the lifetime of the account and 5 years after closure.
• Financial Transaction Records: 7 years as required by legal obligations.
• KYC Documents: 5 years after account closure.
• Gaming History: For the lifetime of the account and 2 years after closure.
• Support conversations: 1 year after resolution.
• Cookie Data: Session cookies are cleared when the browser is closed; persistent cookies last a maximum of 12 months.

Once the retention period expires, your data is securely and permanently deleted or anonymized so that you can no longer be identified in any way.

For any questions, concerns, or complaints about this Privacy Policy, please contact our Data Protection Team. We typically respond within 48 hours.